CIO Podcast – Episode 72: South Shore Hospital and Donald McGruder

The 72nd episode of the CIO Podcast, hosted by Healthcare IT Today, features Donald McGruder, Chief Information and Revenue Integrity Officer at South Shore Hospital. This episode begins by explaining how South Shore Hospital is positioned in the rapidly evolving landscape of healthcare interoperability. Next, we'll discuss how interoperability impacts hospital strategy and operations. Mr. McGruder then talks about why he decided to work with Secure Exchange Solutions and the challenges he was trying to address with his clinical exchange service. Next, we'll look at South Shore's key use cases to explain how the Secure Exchange Solution can help you achieve your operational and clinical business goals.

Mr. McGruder then moves on to a more personal note about his work with the South Side of Chicago Collaborative, talking in detail about the program, his role, and accomplishments. Next, we'll share patient stories from our collaboration and how Secure Exchange Solutions is supporting this effort. Next, we discuss the next steps South Shore is planning to enhance interoperability and patient care. Finally, McGruder shares some of the best advice he's received during his career and has some advice for healthcare organizations looking to improve interoperability and patient care.

Here are the questions and topics covered in this episode:

• How are hospitals positioned in the rapidly evolving landscape of healthcare interoperability?
• How will interoperability impact South Shore Hospital's strategy and operations?
• Talk about the decision to collaborate with Secure Exchange Solutions for clinical exchange services. What prompted your decision, and what were the specific challenges you were trying to address?
• What are some of South Shore's key use cases and how can Secure Exchange Solutions help achieve operational and clinical business goals?
• Please tell us about your work with the South Side of Chicago Collaboration. Can you describe the program, your role, and the results?
• What patient stories have emerged from this collaboration, and what is Secure Exchange Solutions' role in supporting this effort?
• Looking ahead, what are South Shore's next steps to enhance interoperability and patient care?
• What advice can you give to other healthcare organizations looking to improve interoperability and patient care?
• What is the best advice you have received in your career?

Now, without further ado, I'm excited to share with you the next episode of the CIO Podcast from Healthcare IT Today.