Moving is one of the most stressful events in life. Mark Joyner, president and principal broker of Napier Realtors ERA, is on a mission to ease that tension as much as possible.
With four offices in Greater Richmond, Mr. Joyner leads a team of approximately 120 agents and 10 support staff serving the real estate needs of Central Virginians. In order for Napier ERA to be able to serve its customers well, it is important to create a workplace where employees feel supported.
Napier ERA collects toys for the Marine Toys for Tots Foundation.
Napier ERA
“Real estate is a very competitive business,” Joyner says. “There are over 6,000 of us here. I know he has a team of over 120 people in Napier who will support us no matter what.”
Because real estate agents work on a contract basis and must generate their own business, they have a different pay structure than many other employees at companies on the Top Workplaces list, Joyner said. It is said that they are different. Intangible benefits such as camaraderie and support among team members go a long way toward fostering a valued workplace.
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“Nobody here is a number,” Joyner said. “No one here is an avatar. They're all humans, they're all family as we know them.”
Napier ERA and Massey Street of Hope.
Napier ERA
Napier ERA has been in the region's real estate market for over 60 years. Its longevity has given the company the comfort, scale, and horsepower that make it a significant presence in the industry. But over the decades of growth, Joyner said Napier ERA hasn't lost its close-knit family atmosphere.
Oscar Napier founded the company in 1958 and eventually passed it on to his sons Jim and Rich Napier. Mr. Joyner became President and Principal Broker of Napier ERA in February 2023. Joyner said maintaining this family atmosphere is important to attracting and servicing customers.
“In our business, people have a lot of choices,” he said. “My job is to create a workplace where employees and agents can recharge their batteries. We have to come with good energy.”
The Napier ERA team not only brings that energy to our clients' transactions, but also their clients' time and talent back to the communities they serve. Among the many causes the company has supported are the VCU Massey Comprehensive Cancer Center, Marine Toys for Tots Foundation, and Tech for Tots, which helps train veterans with skills and skills as they transition back into civilian life. Includes Troops.
“The community takes care of us, so it's our personal obligation to take care of them,” Joyner said.
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